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Tue, Nov 28
|ZOOM
Telling it like it is, with respect
Be Able to Approach a Difficult Conversation with Confidence and Ease! This basic, high-impact training allows all participants to have mobilizing, human, relevant, and engaging learning experiences that allow them to tackle difficult conversations with greater ease.
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Time & Location
Nov 28, 2023, 8:00 a.m. – 12:00 p.m.
ZOOM
About the Event
Development in practical modules
- Key Principles of Healthy Conversations
- Shaping exercises
- Preparing for a healthy conversation
- Practical exercises
Useful in the following situations
- When you want to overcome the stress face to give difficult feedback
- When you want to be more confident in approaching sensitive conversations
- When we pretend that everything is fine instead of addressing the issues
- When addressing conflicts or issues in an awkward way
- When looking to enhance relationships - professional or personal
- When you want to solve real issues
Following the training, participants will be able to
- Learn to target what to say and how to say it
- Resolve issues more quickly and directly with the people involved
- Prepare in a more structured and thoughtful way to tackle a sensitive conversation or give difficult feedback
- Use their emotional intelligence to foster healthy conversations
- Create a healthy and safe environment during emotionally charged conversations
- Recognize the importance, for oneself and for the other, of approaching difficult conversations
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