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Tue, Dec 07



Everyday Behaviour Tools

2 DAYS - November 30th and December 7th, 2021 from 8:30 AM to 4:30 PM

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Time & Location

Dec 07, 2021, 8:30 a.m. – 4:30 p.m. EST


About the Event

Everyday Behaviour Tools is a certified course developed by the Professional Crisis Management Association in Florida, and is designed for staff who work with individuals with disabilities.  In June 2021 CHEO ran a pilot for 36 staff with a wide variety of professional experience in the field.  Feedback from the pilot was consistent and overwhelmingly positive.  Staff will leave this training with practical skills that can be applied in their day to day work.  They will learn how to reduce behaviours, avoid escalating situations, and increase positive interactions with the individuals they support.

The Modules Topics Include:

  • Understanding Behaviour
  • Strengthening Behaviour
  • Understanding Coercion (ways to get people to do things that jeopardize relationships/rapport)
  • Maximizing Relationships
  • Pivoting Away from ‘Junk Behaviour’
  • Non-Reactive Responses
  • Interrupting and Redirecting
  • Setting Expectations

To pass the course, staff are required to successfully complete a practical and written exam.  The practical exam requires staff to demonstrate through role play the acquisition of skills taught. On-going recertification is not required.

Training Dates  & Course Outline:

This online training program is held over a series of two days.

Participation in ALL sessions is mandatory.

Please mark your calendars for these two days of online training!

  • October 28th  | 8:30 AM to 4:30 PM
  • November 4th  | 8:30 AM to 4:30 PM

Training provided by: CHEO

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